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claim_approved
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This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
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claim_approved [2016/07/27 15:02] 192.168.9.146 |
claim_approved [2019/01/05 22:10] (current) |
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| The arbitrator's name will be located on the top of the screen. By selecting their name it will take you to your email, this will not be tracked in the system. | The arbitrator's name will be located on the top of the screen. By selecting their name it will take you to your email, this will not be tracked in the system. | ||
| * Select the date and time the hearing will be held | * Select the date and time the hearing will be held | ||
| + | **NOTE:** Date and time will be based upon your time zone. However, in the event the hearing needs to occur in a different time zone. Select the appropriate time zone, from the pull down menu. | ||
| {{::arb_date_and_time.png|Teleconference}} | {{::arb_date_and_time.png|Teleconference}} | ||
| Line 30: | Line 31: | ||
| ==== Next Step ==== | ==== Next Step ==== | ||
| Now that as a PA you have scheduled a hearing the claim will move to [[Arbitration Hearing Scheduled]] for the arbitrator to manage. | Now that as a PA you have scheduled a hearing the claim will move to [[Arbitration Hearing Scheduled]] for the arbitrator to manage. | ||
| - | === Letter(s) === | + | ==== Letter(s) ==== |
| - | **ARLENE TO UPDATE** | + | * A [[Letters|manual letter]] with the hearing details will be sent to the consumer, manufacturer and arbitrator. |
| - | * A automated letter will be sent to X, X, and X. | + | |
| - | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | |
| - | **END UPDATE** | + | |
| ===== Reschedule Hearing ===== | ===== Reschedule Hearing ===== | ||
| - | If a hearing needs to be rescheduled select the {{:reschedule.png|}} button. Follow the above mentioned steps to change the date, time and/or location. | + | If a hearing needs to be rescheduled select the {{:reschedule.png|}} button. |
| - | === Letter(s) === | + | |
| - | **ARLENE TO UPDATE** | + | Follow the above mentioned steps to change the date, time and/or location. |
| - | * A automated letter will be sent to X, X, and X. | + | ==== Letter(s) ==== |
| - | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | * A [[Letters|manual letter]] with the rescheduled hearing details will be sent to the consumer, manufacturer and arbitrator. |
| - | **END UPDATE** | + | |
| + | ===== Cancel Hearing ===== | ||
| + | If a hearing needs to be cancelled, open up hearing using the reschedule button mentioned above and select **Cancel Hearing** at the bottom of the page. | ||
| + | |||
| + | {{:cancel_hearing.png|Cancel Hearing}} | ||
| + | ==== Letter(s) ==== | ||
| + | * A [[Letters|manual letter]] with the reasons for cancelling the hearing should be sent to the consumer, manufacturer and arbitrator. | ||
claim_approved.1469631778.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
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