User Tools
claim_approved
Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
claim_approved [2016/07/26 17:16] 192.168.9.146 |
claim_approved [2019/01/05 22:10] (current) |
||
|---|---|---|---|
| Line 8: | Line 8: | ||
| The arbitrator's name will be located on the top of the screen. By selecting their name it will take you to your email, this will not be tracked in the system. | The arbitrator's name will be located on the top of the screen. By selecting their name it will take you to your email, this will not be tracked in the system. | ||
| * Select the date and time the hearing will be held | * Select the date and time the hearing will be held | ||
| + | **NOTE:** Date and time will be based upon your time zone. However, in the event the hearing needs to occur in a different time zone. Select the appropriate time zone, from the pull down menu. | ||
| {{::arb_date_and_time.png|Teleconference}} | {{::arb_date_and_time.png|Teleconference}} | ||
| Line 28: | Line 29: | ||
| When you are using a location that is not frequently used, you are able to just add those details. Similar to other areas in the application, you can just begin typing the address. If Google does not find the address or postal code you will need to manually type the address. | When you are using a location that is not frequently used, you are able to just add those details. Similar to other areas in the application, you can just begin typing the address. If Google does not find the address or postal code you will need to manually type the address. | ||
| {{::hearing_address.png|}} | {{::hearing_address.png|}} | ||
| + | ==== Next Step ==== | ||
| + | Now that as a PA you have scheduled a hearing the claim will move to [[Arbitration Hearing Scheduled]] for the arbitrator to manage. | ||
| + | ==== Letter(s) ==== | ||
| + | * A [[Letters|manual letter]] with the hearing details will be sent to the consumer, manufacturer and arbitrator. | ||
| + | |||
| ===== Reschedule Hearing ===== | ===== Reschedule Hearing ===== | ||
| - | If a hearing needs to be rescheduled select the {{:reschedule.png|}} button. Follow the above mentioned steps to change the date, time and/or location. | + | If a hearing needs to be rescheduled select the {{:reschedule.png|}} button. |
| + | |||
| + | Follow the above mentioned steps to change the date, time and/or location. | ||
| + | ==== Letter(s) ==== | ||
| + | * A [[Letters|manual letter]] with the rescheduled hearing details will be sent to the consumer, manufacturer and arbitrator. | ||
| + | |||
| + | ===== Cancel Hearing ===== | ||
| + | If a hearing needs to be cancelled, open up hearing using the reschedule button mentioned above and select **Cancel Hearing** at the bottom of the page. | ||
| - | * **ARLENE TO UPDATE** | + | {{:cancel_hearing.png|Cancel Hearing}} |
| - | * A **automated letter** will be sent to X, X, and X. | + | ==== Letter(s) ==== |
| - | * A [[Letters|manual letter]] should be sent to X, X, and X. | + | * A [[Letters|manual letter]] with the reasons for cancelling the hearing should be sent to the consumer, manufacturer and arbitrator. |
| - | * **END UPDATE** | + | |
claim_approved.1469553363.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
Page Tools
Except where otherwise noted, content on this wiki is licensed under the following license: CC Attribution-Share Alike 3.0 Unported
