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award_hearing_required [2016/07/27 15:47]
192.168.9.146 [Reschedule Hearing]
award_hearing_required [2019/01/05 22:10] (current)
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 The arbitrator'​s name will be located on the top of the screen. By selecting their name it will take you to your email, this will not be tracked in the system. The arbitrator'​s name will be located on the top of the screen. By selecting their name it will take you to your email, this will not be tracked in the system.
   * Select the date and time the hearing will be held   * Select the date and time the hearing will be held
 +**NOTE:** Date and time will be based upon your time zone. However, in the event the hearing needs to occur in a different time zone. Select the appropriate time zone, from the pull down menu.
  
 {{::​arb_date_and_time.png|Teleconference}} {{::​arb_date_and_time.png|Teleconference}}
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 When you are using a location that is not frequently used, you are able to just add those details. Similar to other areas in the application,​ you can just begin typing the address. If Google does not find the address or postal code you will need to manually type the address. When you are using a location that is not frequently used, you are able to just add those details. Similar to other areas in the application,​ you can just begin typing the address. If Google does not find the address or postal code you will need to manually type the address.
 {{::​hearing_address.png|}} {{::​hearing_address.png|}}
-=== Next Status === +==== Next Status ​==== 
-The claim will be moved into [[Award Hearing Scheduled]] ​and the arbitrator will be managing this step+The claim will be moved into [[Award Hearing Scheduled]]. 
-=== Letter(s) === +==== Letter(s) ==== 
-**ARLENE TO UPDATE** +  * A [[Letters|manual letter]] ​with the hearing details will be sent to the consumermanufacturer ​and arbitrator.
-  * A automated letter will be sent to X, X, and X. +
-  * A [[Letters|manual letter]] ​should ​be sent to X, X, and X. +
-**END UPDATE**+
  
 ===== Reschedule Hearing ===== ===== Reschedule Hearing =====
 If a hearing needs to be rescheduled select the {{:​reschedule.png|}} button. ​ If a hearing needs to be rescheduled select the {{:​reschedule.png|}} button. ​
 +
 Follow the above mentioned steps to change the date, time and/or location. Follow the above mentioned steps to change the date, time and/or location.
-=== Letter(s) === +==== Letter(s) ==== 
-**ARLENE TO UPDATE** +  * An automated letter ​with the hearing details ​will be sent to consumermanufacturer and arbitrator. 
-  * automated letter will be sent to XX, and X+ 
-  * [[Letters|manual letter]] should be sent to X, X, and X+===== Cancel Hearing ===== 
-**END UPDATE**+If a hearing needs to be cancelledopen the hearing details by clicking on reschedule button mentioned above and select **Cancel Hearing** at the bottom of the page. 
 + 
 +{{:​cancel_hearing.png|Cancel Hearing}} 
 +==== Letter(s) ==== 
 +  * If the hearing is not to be rescheduled a [[Letters|manual letter]] should be sent to consumermanufacturer ​and arbitrator
 +  If the hearing is rescheduled a [[Letters|manual letter]] ​ with the hearing details will be sent to consumer, manufacturer and arbitrator. 
 + 
  
  
award_hearing_required.1469634467.txt.gz · Last modified: 2019/01/05 22:10 (external edit)