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award_hearing_required
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| Both sides previous revision Previous revision Next revision | Previous revision | ||
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award_hearing_required [2016/07/26 17:15] 192.168.9.146 |
award_hearing_required [2019/01/05 22:10] (current) |
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| The arbitrator's name will be located on the top of the screen. By selecting their name it will take you to your email, this will not be tracked in the system. | The arbitrator's name will be located on the top of the screen. By selecting their name it will take you to your email, this will not be tracked in the system. | ||
| * Select the date and time the hearing will be held | * Select the date and time the hearing will be held | ||
| + | **NOTE:** Date and time will be based upon your time zone. However, in the event the hearing needs to occur in a different time zone. Select the appropriate time zone, from the pull down menu. | ||
| {{::arb_date_and_time.png|Teleconference}} | {{::arb_date_and_time.png|Teleconference}} | ||
| Line 27: | Line 28: | ||
| When you are using a location that is not frequently used, you are able to just add those details. Similar to other areas in the application, you can just begin typing the address. If Google does not find the address or postal code you will need to manually type the address. | When you are using a location that is not frequently used, you are able to just add those details. Similar to other areas in the application, you can just begin typing the address. If Google does not find the address or postal code you will need to manually type the address. | ||
| {{::hearing_address.png|}} | {{::hearing_address.png|}} | ||
| + | ==== Next Status ==== | ||
| + | The claim will be moved into [[Award Hearing Scheduled]]. | ||
| + | ==== Letter(s) ==== | ||
| + | * A [[Letters|manual letter]] with the hearing details will be sent to the consumer, manufacturer and arbitrator. | ||
| + | |||
| ===== Reschedule Hearing ===== | ===== Reschedule Hearing ===== | ||
| - | If a hearing needs to be rescheduled select the {{:reschedule.png|}} button. Follow the above mentioned steps to change the date, time and/or location. | + | If a hearing needs to be rescheduled select the {{:reschedule.png|}} button. |
| + | |||
| + | Follow the above mentioned steps to change the date, time and/or location. | ||
| + | ==== Letter(s) ==== | ||
| + | * An automated letter with the hearing details will be sent to consumer, manufacturer and arbitrator. | ||
| + | |||
| + | ===== Cancel Hearing ===== | ||
| + | If a hearing needs to be cancelled, open the hearing details by clicking on reschedule button mentioned above and select **Cancel Hearing** at the bottom of the page. | ||
| + | |||
| + | {{:cancel_hearing.png|Cancel Hearing}} | ||
| + | ==== Letter(s) ==== | ||
| + | * If the hearing is not to be rescheduled a [[Letters|manual letter]] should be sent to consumer, manufacturer and arbitrator. | ||
| + | * If the hearing is rescheduled a [[Letters|manual letter]] with the hearing details will be sent to consumer, manufacturer and arbitrator. | ||
| - | * **ARLENE TO UPDATE** | ||
| - | * A automated letter will be sent to X, X, and X. | ||
| - | * A [[Letters|manual letter]] should be sent to X, X, and X. | ||
| - | * **END UPDATE** | ||
award_hearing_required.1469553341.txt.gz · Last modified: 2019/01/05 22:10 (external edit)
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