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| - | ====== Application ====== | ||
| - | This form is for consumers who are interested in making a claim for their vehicle. Based on a few questions, an assessment of whether some basic requirements are met to qualify. | ||
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| - | It is important to have the following information on hand, to be able to fill out the application. | ||
| - | - Current odometer reading | ||
| - | - Vehicle Identification Number | ||
| - | - Make and model year | ||
| - | - File number and name of the person spoken to at the manufacturer, who had been trying to resolve the issue | ||
| - | ===== Qualifying ===== | ||
| - | Respond Yes or No to the qualification questions. In order to qualify the responses need to be in-line with: | ||
| - | - The age of the vehicle must be 2012, 2013, 2014, 2015, 2016, or 2017 | ||
| - | - Mileage must be under 160,000 km | ||
| - | - The vehicle must not weigh more than 4,536 kg (10,000 lbs) | ||
| - | - You must still own and/or lease the vehicle | ||
| - | - You must have communicated the issue with the manufacturer and authorized dealer, to provide them with sufficient time to rectify the issue | ||
| - | - You must not have attempted to resolve the issue in court | ||
| - | If a response during the qualification stage is such that the claim is ineligible a notification will pop up similar to this one. {{:application_not_eligible.png|Not Eligible}} | ||
| - | If you qualify, a larger application page will open automatically. | ||
| - | ===== Input Information ===== | ||
| - | Using the information collection form, you will insert contact, vehicle, manufacturer and claim details to be reviewed. | ||
| - | - Type in your **Name** | ||
| - | - Provide a phone number, select **add a new phone number** for each number you would like to add {{:phone_number.png|Create Phone Number}} If create a new phone number is not visible select {{phone_number_arrow.png|Phone Number}} and create a new phone number will appear. | ||
| - | - Add an address using **create an address** it will auto-populate for you {{:address.png|Address}} | ||
| - | - Include your VIN number you can find it on your car registration/insurance/front dashboard by the window {{:application_vin.png|VIN}} | ||
| - | - Input your vehicles **current** odometer/mileage reading {{:application_odometer.png|Odometer/Mileage}} | ||
| - | - Click the box if the vehicle has been used for business purposes. {{:application_business.png|Business}} If it has, provide the business name and the percentage of time it was used for the business. {{:application_business_name.png|Business Name}} | ||
| - | - Include the file number(s) the manufacturer has provided you {{:application_file_number.png|File Number}} | ||
| - | - Provide a brief description of the problem {{:application_problems.png|Problems}} | ||
| - | - Select the calendar icon and choose the date, the last time the vehicle was seen by a dealer {{:application_last_seen.png|Last Seen}} | ||
| - | - If the issue is still outstanding, meaning it has not been fixed, select the box to place a check mark in it. If the issue has been resolved, however you are trying to get funds for expenses leave the box unchecked. {{:application_issue.png|Issue Outstanding}} | ||
| - | - Use the delete button to remove any issues as required | ||
| - | - Select add another problem for each issue you would like disclosed in the claim {{:application_add_another.png|Add Another}} | ||
| - | - Create a username and password to be able to access details of your claim {{:application_username.png|Username}} | ||
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application.1460653030.txt.gz ยท Last modified: 2019/01/05 22:10 (external edit)
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